Privacy Policy

At Vine and Twig Technologies Inc. (doing business as Surf) (“Surf,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including when you:

• Visit our website: https://runsurf.co/

• Use Surf payroll, tax filing, or related services

• Communicate with us for support, sales, marketing, or events

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information depending on how you interact with Surf.

A. Information You Provide to Us

This may include:

• Account Information
  Username, password, login credentials

• Contact Information
  Full name, mailing address, email address, phone number, business details

• Government Identifiers
  Social Security number, passport, driver's license, tax IDs, or similar identifiers

• Financial Information
  Bank account details, debit/credit card information, payment details

• Tax & Payroll Information
  Filing status, withholding preferences, paystub data, payroll records

• Professional Information
  Employer name, job title, qualifications

• Insurance & Benefits Information
  Dependents, policy details, claims information

• Communication Data
  Messages sent through email, forms, chat, or phone

• Demographic Information
  Birth date, age, marital status, gender, disability status, racial/ethnic origin (where legally permitted)

B. Information Collected Automatically

When you use our website or services, we may automatically collect:

• IP address

• Browser type and version

• Device identifiers

• Operating system

• Language preferences

• Country / region

• Pages viewed

• Click activity

• Session duration

• Crash reports

• Performance logs

C. Location Information

We may collect approximate or precise location data based on your device settings. You may disable location permissions through your device settings.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services

• Process payroll, payments, tax filings, and paystubs

• Verify identities

• Improve platform performance and user experience

• Send service notifications, updates, and alerts

• Respond to inquiries and support requests

• Detect fraud, abuse, or unauthorized access

• Monitor analytics and usage trends

• Create aggregated or de-identified data

• Comply with legal obligations

• Communicate marketing updates where consent is provided

3. How We Share Your Information

We may share your information only when necessary.

Service Providers & Partners

We may share information with:

• Banks

• Payroll processors

• Tax authorities

• Benefits providers

• Identity verification vendors

• Hosting / analytics providers

Legal Compliance

We may disclose information when required to:

• Comply with laws or regulations

• Respond to court orders or subpoenas

• Protect rights, safety, or property

• Prevent fraud or misuse

With Your Consent

We may share information with third parties when you explicitly authorize us to do so.

4. Social Login Services

If you sign in using services such as:

• Google

• Facebook

• Apple

• Other OAuth providers

We may receive profile information such as:

• Name

• Email address

• Profile image

This information is used only for authentication and account access.

5. Cookies & Tracking Technologies

We use:

• Cookies

• Pixels

• Web beacons

• Local storage

• Similar technologies

These help us:

• Keep the website secure

• Remember preferences

• Improve performance

• Analyze traffic

• Measure marketing effectiveness

You can control cookies through your browser settings.

6. Data Retention

We retain personal information only as long as necessary to:

• Deliver services

• Maintain business records

• Comply with legal and tax obligations

• Resolve disputes

• Enforce agreements

• Protect platform security

When no longer needed, data is deleted or anonymized.

7. How We Protect Your Information

We use reasonable safeguards including:

• Encryption

• Secure servers

• Access controls

• Internal security procedures

• Monitoring systems

However, no system is completely secure, and no online transmission can be guaranteed 100% secure.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your data

• Correct inaccurate information

• Request deletion

• Withdraw consent

• Restrict or object to certain processing

• Request data portability

• Lodge complaints with regulators

To exercise rights, contact us using the details below.

9. Marketing Communications

You may opt out of promotional emails at any time by:

• Clicking the unsubscribe link in emails

• Contacting us directly

Please note: You may still receive essential account or service-related messages.

10. Children's Privacy

Our services are not intended for children under 13 years old.

We do not knowingly collect personal information from children. If discovered, we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy, content, or security practices of third parties. Please review their privacy policies separately.

12. California Privacy Rights

If you are a California resident, you may have rights under applicable privacy laws, including the right to:

• Know what personal information is collected

• Request deletion

• Correct inaccurate information

• Limit use of sensitive personal information

• Opt out of sale or sharing (if applicable)

• Receive equal service without discrimination

Sensitive Personal Information May Include:

• Government IDs

• Financial account details

• Login credentials

• Disability data

• Racial/ethnic origin

13. International Users

If you access our services outside the United States, your information may be transferred to and processed in the United States or other countries where our providers operate.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will revise the Effective Date at the top of this page.

We encourage users to review this page periodically.

15. Contact Us

If you have questions or privacy requests, contact us:

Vine and Twig Technologies Inc.
Linden Depot Rd
San Antonio, FL 33576
United States

Email: hello@runsurf.com
Website: https://runsurf.co/