Privacy Policy

Privacy Policy

This policy explains what information Surf collects, how we use it, and the choices you have. It applies to the Surf website and the Surf payroll platform.

Last updated October 23, 2026

Surf provides payroll, people and intelligence tools for modern U.S. businesses. This policy describes how we handle information when you visit our website, submit an enquiry, create an account or use the Surf platform.

This policy works together with our Terms of Service. Where this policy describes a practice, it reflects how Surf handles information as part of providing the service.

Account and business details. When you create an account or contact our team, we collect details such as your name, company name, work email, phone number and the nature of your enquiry.

Payroll and people information. To run payroll, we process the information you or your employer provide, such as employee and contractor details, pay rates, hours worked, tax withholding details and benefits selections.

Usage information. We collect information about how the website and product are used, such as pages viewed, features used and general device and browser information, to keep the service working and to improve it.

We use the information we collect to provide and operate the service, carry out the payroll, tax and people workflows you configure, communicate with you about your account, support requests and service updates, improve the product, and meet our legal obligations.

We do not use your information to build unrelated advertising profiles, and we do not sell personal information.

We share information only as needed to run the service: with service providers who help us deliver features such as hosting, payments, communications and support; with professional advisers under confidentiality; when required by law or legal process; and in connection with a business transfer such as a merger or acquisition.

Service providers are permitted to use the information only to support the services they provide to us.

We protect information in transit and at rest using industry-standard safeguards, and we limit access to people who need it to do their jobs.

We keep information for as long as your account is active and as needed to provide the service, comply with legal and payroll record-keeping obligations, resolve disputes and enforce our agreements. Payroll and tax records may be retained for the periods the law requires.

Depending on where you live, you may have rights to access, correct, export or delete personal information, and to object to or restrict certain processing. Account holders can also manage details directly in product settings.

To exercise a right or ask a question about your information, reach our team through the Contact page. We may need to verify your identity before acting on a request.

The service is not directed to children, and we do not knowingly collect personal information from children. Information about employees is provided by the businesses that use Surf on their behalf.

We may update this policy as the service evolves. When we make material changes, we will post the updated policy on this page and revise the last-updated date above.

If you have questions about this policy or how Surf handles information, our team is happy to help.

Talk to our team